We collect different types of personal data depending on whether you are a **carer** or **customer**:
For Self-Employed Carers:**
**Personal Information:** Full name, date of birth, contact details.
**Identification Data:** Passport, driving license, right-to-work documents.
**Background Checks:** Enhanced DBS status, reference checks, employment history.
**Financial Information:** Bank details for payments.
**Skills & Experience:** Training, qualifications, languages spoken.
**Availability & Preferences:** Preferred work locations, working hours.
**Profile Media:** Profile picture and introduction video (optional).
**Placement History & Feedback:** Past care placements and customer reviews.
**Device Information:** IP address, browser type, device model (for platform security).
**Emergency Contact Details:** In case of unforeseen events.
For Customers (Care Recipients & Families):**
**Personal Information:** Full name, age, contact details.
**Care Requirements:** Medical conditions, mobility status, medication needs.
**Home Environment Details:** Presence of pets, accessibility considerations.
**Payment Information:** Card details (processed securely via Stripe or another provider).
**Communication Logs:** Messages with carers and Prime Eldercare support team.